1. Guni Message Academy
  2. FAQs
  3. SMS Status - Awaiting approval

Why is the message status Awaiting approval?

The Guni team reviews messages from new users

  • Awaiting approval: some campaigns/quick-sms are subject to review and verification to prevent spam and fraudulent activity. During this process, your messages are in review until the message content is approved and then proceed to send.

Getting approved may take up to 30 minutes if you are a new user. Please get in touch with the team to complete your verification so that in the future new campaign will not require review.

Once you are verified that your legitimate business is based in Australia and your message content is as per ACMA guidelines, your messages will not require review.

 

Messages type for approval

  • Quick SMS
  • Quick MMS
  • SMS Campaign
  • MMS Campaign
  • Email to SMS

Please help us verify your account as soon as possible so we can offer your best service and keep your audience safe - Complete Verification.